FAQs

Do you have any doubt? Here you will find everything you need to know about The Second Address

How do I book my vacation?

We have our state of the art booking system that every homeowner has an access via our website with a personalized login and password. The booking system works based on points which are released in batches to homeowners.Each homeowner schedules their vacations on the calender where they can see all the properties and the available dates. Depending on the availability you can book your vacation .

How does the points based booking system work?

All homeowners have equal points to spend for scheduling their vacations. In order to avoid the clashes and over booking we divide the weeks of each property in 4 different categories: super high, high, middle and low season. Each category costs different points and you may use your points for any weeks you wish. Depending on your preferences you may have 6-8 weeks of super high season vacation or extend it up to 20 weeks with low season. In general we expect an average of 12 weeks of vacation for each homeowner.

How you make sure that all homeowners use the properties in a fair and equal way?

Our smart booking system works in such a logic that foresees all the potential clashes and has solutions for all different type of arrangements.

The waiting list and last time booking features ensure that the homes are not empty and will be always available for homeowners.

Can I rent out my time if I decide not to use them?

Yes, all homeowners can rent some of their weeks and make additional income from their investment. Our model is a lifestyle investment where homeowners have the flexibility of enjoying homes during their vacation while having all the financial benefits of their investment. The Second Address rents out all properties on the behalf of the homeowners upon their request and take care of all the hassle since renting out is a process that might be tricky for many homeowners and The Second Address is responsible to take all necessary measurements to keep our community as a safe environment for all families. The rental income is transfered directly to the homeowners private bank account after deduction of management company fee.